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Library FAQs

Answers to your frequently asked library questions!

Technology FAQ

Q: What are the names of the printers in Welder Library? Where are they located? 

A: We currently have three student-use printers, all of which are located in a pod just beyond and to the left of the Circulation Desk. The two black and white printers, named Welder Lab 1 and Welder Lab 2, are large, freestanding printers on either side of a white column. The color printer is called Welder Color and is on top of the desk behind the other printers. This desk also holds a number of useful office supplies such as a stapler, 3-hole punch, scratch paper, and more. 


Q: How do I print from computers in Welder Library?

A:  The student-use library computers are all set up for login with your UMary account, and will automatically interface with your MPrint account. From these computers, you can print directly from the desktop apps, but you can still print through the traditional web interface for MPrint if you wish.


Q: What is the cost of printing at Welder Library? 

A: Black and white copies are $0.05 a page through the MPrint system. Color copies are $0.25 a page through the MPrint system


Q: My MPrint account has a zero balance. How do I add money to my MPrint account? 

A: You may add funds to your MPrint account by speaking with staff at either the Business Office or Welder Library's Circulation Desk. Note that only the Business Office can accept card payments, Welder Library can only accept cash or check at this time. 


Q: Can I request a refund if my print job didn't print correctly for any reason? 

A: Login on to MPrint at https://print.umary.edu. Go to "Recent Print Jobs" and then find the job for which you want to request a refund. On the right side of the page you will see the "Request Refund" button. Be sure to enter the reason for your refund in the notes.


Q: My printing was denied/didn't print/didn't print correctly. How do I get it to print?

A: There are a variety of reasons why a print job may not print correctly. Please speak to a library staff member if you are having any problems.


Q: How do I print from my laptop or other personal devices? 

A: Log into https://print.umary.edu/ and select "Web Print." Then choose the option to submit a job. Specify the number of copies you would like to print. Then, click "upload a document" by dragging and dropping the file into the upload window or use the "Upload from Computer" option to browse to the document you would like to print. Once uploaded, the documents will be submitted to the Follow-Me Queue. You can release the print job from any Print Release Station on campus. 


Q: What is my print allocation?

A: Every student receives $20 on their MPrint account each semester. These funds will roll over, so if you don't use it all in a semester, you will not "lose" funds.

Typically, $20 is more than enough for students, as that comes to 400 pages printed in black and white, or 80 pages if printed in color. However, if needed, additional funds can be added by speaking to a staff member at either the Business Office or Welder Library. (Note that Welder Library can ONLY accept cash or check payments. The Business Office can accept card, cash, or check.) 


Q: Will I be able to use my print money after I graduate or leave the University of Mary?

A: No, your printing privileges end after you have graduated or leave the University of Mary.

Q: What computer resources are available in Welder Library? 

A: There are 10 computer workstations on the main level of Welder Library. They are available for use by students, faculty, and staff. Simply log in to a library computer station using your Umary email account and password. Document scanning and copying is available upon request at the Circulation Desk. Welder Library has two black-and-white printers and a color printer.


Q: Does Welder Library have a Wi-Fi connection? 

A: Yes, Wi-Fi is available throughout the Welder Library building. Your laptop, tablet, or smartphone can connect easily to the library's free wireless network.


Q: What software programs are on the library computers?

A: The computers in Welder Library have Microsoft Office products (Word, Excel, PowerPoint, etc) and Windows Media Player installed on them. 


Q: Where can I find handicapped accessible computers?

A: Welder Library has one handicapped accessible workstation located in the computer pods to the right of the library entrance.


Q: Does Welder Library have a fax machine for students to use?

A: No, Welder Library does not have a fax machine. 


Q: Are there scanners and copiers available for students to use?

A: Yes, Welder Library has a copier/scanner behind the Circulation Desk. Students can ask staff members to make copies or scan a document to their email.